Client provides repair services of barcode scanning and thermal printing devices from many OEMs such as Symbol, Honeywell, IBM, NRC, and Datalogic. Their main source of business is retailers. They offer the option of extending existing hardware life and thus improving ROI versus buy new. They are the only company in their industry to operate repair facilities in both Canada and the USA.
In addition to repair and replace services, the client also has a significant parts sales business which supplies clients who have in house repair capabilities.
The company takes pride in their ability to find innovative ways to extend system life that minimize costs for clients. This is accomplished via highly qualified and well trained technicians who are able to troubleshoot better than competition.